Update: COVID-19 Information and Precautions

Our utmost concern is for the health and well-being of each of our patients and to ensure our staff is healthy and able to continue to care for patients.

We continue to take cautionary measures and follow CDC guidelines. We are also receiving information from state and local officials. In accordance with those recommendations, only staff, essential vendors, and compassionate hospice care visits are permitted.

The measures we are currently taking at this time unless CDC or state and local officials instruct otherwise:

  • Protection with our workforce includes:
  • Screening employees, residents, and compassionate hospice care visitors for symptoms of acute respiratory illness (fever, cough, difficulty breathing)
  • Sick leave policies are non-punitive and flexible
  • Encouraging sick employees to stay home and call in replacement staff
  • Training and ensuring proper use of personal protective equipment (PPE)
  • Verifying an inventory of PPE

Protection with our residents includes:

  • Separating residents who show respiratory symptoms away from others
  • Postponing field trips and activities outside the facility
  • Having activities that allow residents to maintain safe distances from others
  • Allowing for in-room dining to reduce the risk of spreading disease
  • Increasing cleaning in common areas (therapy rehabilitation area, dining area, activity area, lobby area, etc.)
  • Unfortunately, family members are not allowed to do laundry for any patients at this time.
  • Food cannot be brought from home and dropped off at the facility. However, GrubHub, UberEats or other professional food delivery services will be accepted.

We appreciate the confidence and trust you have in us to care for family members. We will keep you informed as we navigate this ongoing situation.

West Covina Healthcare Center

June 26, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19 during our mass testing conducted this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 19, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees other than what was reported throughout the week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

June 12, 2020

Please allow this email to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19 since our last update making it two staff members this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 10, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 5, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. The facility has had no new cases of COVID-19 positive residents or employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 29, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees reported this week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 22, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees reported this week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family. 

May 15, 2020

At this current time, there have been no new cases of COVID-19 positive residents or employees. On 5/11/20, the Department of Public Health conducted facility-wide testing of all staff and residents and all results were negative.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 8, 2020

In the past week there has been one staff member who tested positive for Covid-19. The staff member is self-isolating at home and will only return to work when given clearance from their physician.

As of today, there are no Covid-positive patients in-house. We will continue to monitor all residents for signs and symptoms of Covid-19.

The facility continues to monitor all staff members before and after each shift for signs and symptoms of Covid-19, including taking each person’s temperature. We are adhering to the infection control guidelines as outlined by public health.

Please return to this webpage for updates as they come in.