Update: COVID-19 Information and Precautions

Our utmost concern is for the health and well-being of each of our patients and to ensure our staff is healthy and able to continue to care for patients.

We continue to take cautionary measures and follow CDC guidelines. We are also receiving information from state and local officials. In accordance with those recommendations, only staff, essential vendors, and compassionate hospice care visits are permitted.

The measures we are currently taking at this time unless CDC or state and local officials instruct otherwise:

  • Protection with our workforce includes:
  • Screening employees, residents, and compassionate hospice care visitors for symptoms of acute respiratory illness (fever, cough, difficulty breathing)
  • Sick leave policies are non-punitive and flexible
  • Encouraging sick employees to stay home and call in replacement staff
  • Training and ensuring proper use of personal protective equipment (PPE)
  • Verifying an inventory of PPE

Protection with our residents includes:

  • Separating residents who show respiratory symptoms away from others
  • Postponing field trips and activities outside the facility
  • Having activities that allow residents to maintain safe distances from others
  • Allowing for in-room dining to reduce the risk of spreading disease
  • Increasing cleaning in common areas (therapy rehabilitation area, dining area, activity area, lobby area, etc.)
  • Unfortunately, family members are not allowed to do laundry for any patients at this time.
  • Food cannot be brought from home and dropped off at the facility. However, GrubHub, UberEats or other professional food delivery services will be accepted.

We appreciate the confidence and trust you have in us to care for family members. We will keep you informed as we navigate this ongoing situation.

West Covina Healthcare Center

September 25, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no new cases of COVID-19 positive residents or employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

September 18, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

September 14, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

September 4, 2020

Please allow this email communication to serve as our weekly update. At this current time, there has been no new cases of COVID-19 positive residents or employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

August 14, 2020

Please allow this email communication to serve as our weekly update. There has been no new cases of COVID-19 positive residents or employees from this weeks testing.  We currently have five residents in our COVID unit.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

August 12, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 additional employee has tested positive for COVID-19. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

August 8, 2020

Please allow this communication to serve as notification that 5 more of our residents have tested positive from our weekly testing. As such, those residents are being isolated in our COVID unit with designated staff and are being closely monitored. There have been no new cases of COVID-19 positive employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

August 3, 2020

Please allow this communication to serve as notification that 5 more of our residents have tested positive, making it a total of 15 from last weeks testing. There have been no new cases of COVID-19 positive employees. We are also keeping in close contact with Public Health with this new development.

We will keep you updated as to this new development. Please be assured that during this time we will keep the lines of communication open to give you peace of mind while we work to ensure the safety of your loved ones and our staff.

July 31, 2020

Please allow this communication to serve as notification that 10 more of our residents and 1 employee have tested positive for COVID-19. As such, they are being closely monitored. We are also keeping in close contact with Public Health with this new development.

At present, those residents are being kept in isolation on our COVID unit. All employees that are exhibiting symptoms are being quarantined in their homes.

We will keep you updated as to this new development. Please be assured that during this time we will keep the lines of communication open to give you peace of mind while we work to ensure the safety of your loved ones and our staff.

July 25, 2020

Please allow this communication to serve as notification that 9 additional residents and 4 employees have tested positive for COVID-19 since our last communication. As such, they are being closely monitored. We are also keeping in close contact with Public Health with this new development.

At present, those residents are being kept in our COVID unit and the employees are being quarantined in their homes.

Please be assured that during this time we will keep the lines of communication open to give you peace of mind while we work to ensure the safety of your loved ones and our staff.

July 24, 2020

At this current time, there are 8 residents in our COVID area with designated staff. There has been no new positive residents since our last communication. There has been 2 new cases of COVID-19 positive employees. All employees who have tested positive are self-isolating at home and will return once they have been cleared.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

July 22, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that since our last communication, 1 employee has tested positive for COVID-19. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

July 20, 2020

Please allow this communication to serve as notification that the facility now has a total of 8 residents who have tested positive for COVID-19. As such, they are being closely monitored and  we are also keeping in close contact with Public Health with this new development.

At present, those residents are being kept in isolation and any employees that are exhibiting symptoms are being quarantined in their homes.

We will keep you updated as to this new development. Please be assured that during this time we will keep the lines of communication open to give you peace of mind while we work to ensure the safety of your loved ones and our staff.

July 19, 2020

Please allow this communication to serve as notification that 3 more of our residents and 1 other employee has tested positive for COVID-19. As such, they are being closely monitored. We are also keeping in close contact with Public Health with this new development.

At present, those residents are being kept in isolation. All employees that are exhibiting symptoms are being quarantined in their homes.

We will keep you updated as to this new development. Please be assured that during this time we will keep the lines of communication open to give you peace of mind while we work to ensure the safety of your loved ones and our staff.

July 17, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 on-call employee has tested positive for COVID-19 this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.
At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.
Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

July 10, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 2 employees have tested positive for COVID-19 from our mass testing this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

July 5, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 resident has tested positive for COVID-19 since our last communication. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

July 3, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 resident and 1 employee have tested positive for COVID-19 during our weekly mass testing. The resident had already discharged home and the employee has been removed from the schedule and is self isolating. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 26, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19 during our mass testing conducted this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 19, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees other than what was reported throughout the week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

June 12, 2020

Please allow this email to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19 since our last update making it two staff members this week. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 10, 2020

Please allow this to serve as an update as to new developments at our facility relative to COVID-19. We have learned that 1 employee has tested positive for COVID-19. As such, we are continuing to work with Public Health and various local agencies to stop the spread of COVID-19.

At this time, we are continuing to implement all the guidelines of the Centers for Disease Control. Should additional safeguards be added, we will provide you with an update.

Our goal is to keep all line of communication open during this difficult time while we ensuring the safety of your loved ones and our employees.

June 5, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. The facility has had no new cases of COVID-19 positive residents or employees.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 29, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees reported this week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 22, 2020

Please allow this communication to serve as our weekly update. At this current time, there has been no change from our last communication. There has been no new cases of COVID-19 positive residents or employees reported this week.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family. 

May 15, 2020

At this current time, there have been no new cases of COVID-19 positive residents or employees. On 5/11/20, the Department of Public Health conducted facility-wide testing of all staff and residents and all results were negative.

The facility is continuing to implement all the necessary safety precautions that are consistent with the CDC guidelines as well as those of the recommendations of Public Health. As always, our priority is to ensure the safety and well-being of residents and employees while keeping the lines of communication open with you and your family.

May 8, 2020

In the past week there has been one staff member who tested positive for Covid-19. The staff member is self-isolating at home and will only return to work when given clearance from their physician.

As of today, there are no Covid-positive patients in-house. We will continue to monitor all residents for signs and symptoms of Covid-19.

The facility continues to monitor all staff members before and after each shift for signs and symptoms of Covid-19, including taking each person’s temperature. We are adhering to the infection control guidelines as outlined by public health.

Please return to this webpage for updates as they come in.